FAQs BELL TENT
The below may answer some questions you have but if not please do not hesitate to get in touch and we will be happy to help. For questions relating to our indoor sleepover parties please see FAQS
What is the maximum number you can cater for?
A maximum of 8 beds can be set up for a sleepover in the bell tent. Our graze tent and chill out lounge can accommodate up to 12 people.
How much space do I need for the bell tent?
We require a minimum of 7m x 7m of flat lawn and 2m of clear height. We cannot erect the tent on pathways or deck. When measuring please take into account any play equipment, garden furniture and overhanging trees (for the height).
What do we sleep on?
We provide 10cm thick foam mattresses with protectors. A pillow and pillow protector, fitted sheet, 10.5 tog duvet and duvet cover. All the bedding is anti-allergy and is washed after every party using non-biological power. The mattress is 165cm in length for children under 10 and 200cm for children over 10 years of age and adults.
What is included in the price?
Free delivery and collection within a 10-mile radius of SL6 8HF. Set up and styling of the bell tent and accessories including fully made up beds (if booked), beautiful accessories, rugs, lanterns and scatter cushions. The hire is typically for 24 hours. Extra hours can be added if required (please contact us for prices).
How long does it take to set up?
Erection of the bell tent takes 40 minutes and styling takes between 60 - 90 minutes depending on whether beds are booked and how many. We bring a lot of equipment with us so it would be helpful for us to park as close to the house as possible and that access to where we are setting up is clear.
Do I need a power supply?
If you would like fairly flights around the outside of the bell tent then an outdoor power plug is needed. However, we can use our battery powered lights to decorate inside.
My lawn is artificial is that OK for a bell tent?
Unfortunately not. We need to anchor the tent to the ground with pegs in order to make it secure and this would unfortunately put holes in your artificial lawn.
What happens if there is damage to one of the teepees or accessories?
Don't worry we understand accidents happen which is why we ask for a security deposit which is refundable after the event. In the event of any damage we will contact you to discuss. Please refer to our Terms and Conditions for full information which also details our replacements costs.
Do you require a deposit?
Yes we ask for a £100 security deposit on completion of our booking form. The full balance of the party is required 14 days prior to the party date. The security deposit will be refunded once the equipment has been collected and inspected - normally within 48 hours of the party.
What areas do you cover?
We offer free delivery within a 10-mile radius of SL6 8HF. An additional charge of 90 pence per mile will be charged for parties outside of our free delivery zone up. With a maximum travel time of 1 hour to the party venue.
What age range do you recommend for the bell tent?
We cater for both boys and girls from the age of 8+ upwards. For younger children we recommend our indoor teepee sleepover parties. Please note that children under the age of 18 must be supervised at all times by a responsible adult which is normally the parents of the party host.
What if the weather forecast is bad?
The bell tent is extremely durable and designed to withstand all weathers. We would only postpone in the event of very extreme weather where safety could be compromised.
Is the bell tent available all year round?
Sadly not. Our bell tent season starts after Easter and ends in September.
Do you provide heating?
No but we provide cosy 10.5 tog duvets with our sleepovers and baskets of blankets in case anyone feels chilly.
What is your cancellation policy?
We understand that things don't always go to plan and there maybe a need for you to change the date or even cancel your booking. If this happens please let us know as soon as you can and we will see what we can do to help. Unfortunately the £100 security deposit is non-refundable if you cancel. Please refer to our Terms and Conditions for full details of our policy.
Do you have insurance?
Yes we have public liability insurance and we are DBS checked.